Embroidery digitisation is the process of converting your design from .png, .svg, .ai, or a similar image format into an embroidery file that an embroidery machine can read (usually a .dst file).
We charge a one-time €20 fee for digitising new embroidery designs and the process adds 24 - 48hrs to the usual production lead time.
12cm x 12cm is the maximum size for on-demand embroidery designs. If an order is made via the platform for a design larger than this, the digitisation will be defaulted to 12cm and we will be unable to offer refunds.
Large complex design embroidery (back of jackets, horse blankets, etc) is possible for bulk orders on request but can take 1-2 hours per item to embroider so there are additional costs involved. Contact us so we can advise you on the design, size and colours.
We offer a total of 17 thread colours you can choose from for embroidery on-demand. These colours are outlined in the image below, and you can find the hex code for each colour in the following table.
When you submit a new design for embroidery, we'll match each colour in your design to one of the thread colours below.
For bulk orders, a wider selection of thread colours is available on request. Other thread options such as TENCEL™ Lyocell and GOTS organic cotton thread are also available on request.